What would you like to troubleshoot?
When printing a page, afterwards the printer does not stop. It prints off 5 pages with jibberish on the top of each page. I’ve used this printer for almost a year with no problems. This just started happening yesterday. I’ve tried unplugging power and cables last night but still happens.
Minimum Requirements:
– Printer Model: HP Laser Jet Pro MFP M225dw
– Error Message: None
– Ethernet Cable, WiFi or USB: USB
– Driver name and version: n/a
– Firmware Version: n/a
– OS: Win 10
– # of machines impacted: 1
– # of users impacted: 1
– Original or 3rd party cartridges: Original
Any other details:
Pictures/audio/video: